Store policy

Last updated: November 2025
Welcome to zzyzla.com (“we”, “our”, “us”). These Terms & Conditions govern your use of our website and the purchase of products from our online store. By placing an order on zzyzla.com, you agree to these terms.
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1. General Information
The online store zzyzla.com is operated by:
ELŽBIETA DANIELIŪTĖ
Phone: +370 606 39002
Email: elzbietadanesliute@gmail.com
These terms apply to all purchases made through zzyzla.com.
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2. Products and Pricing
• All prices on zzyzla.com are listed in euros (EUR) and include applicable taxes unless stated otherwise.
• We reserve the right to change product prices, descriptions, and availability at any time without prior notice.
• In case of an error in pricing or product information, we will contact you to confirm or cancel the order before processing.
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3. Orders and Payments
• Orders are accepted through our website only.
• You will receive a confirmation email once your order is successfully placed.
• Payments are processed securely through Paysera.
Your payment details are handled by Paysera and are not stored by zzyzla.com.
• We reserve the right to cancel any order if payment is not received or verified.
For more details, please visit https://www.paysera.com
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4. Shipping and Delivery
• Orders are shipped using noparcels.com delivery services.
• Shipping times depend on your location and selected delivery option.
• We aim to process and dispatch orders within 1–3 business days after payment confirmation.
• Once shipped, you will receive a tracking number via email or SMS.
We are not responsible for delays caused by the courier or customs services.
For more details, please visit https://noparcels.com
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5. Returns and Refunds
We want you to be satisfied with your purchase.
If you are not happy with your order, you may return it under the following conditions:
• Items must be returned within 14 days of receiving your order.
• Products must be unused, undamaged, and in their original packaging.
• To initiate a return, please contact us at elzbietadanesliute@gmail.com or +370 606 39002 with your order details.
• The customer is responsible for return shipping costs unless the product was defective or incorrectly sent.
• Once we receive and inspect the returned item, a refund will be issued to your original payment method within 7–10 business days.
Please note: personalized, custom-made, or hygiene-sensitive products (e.g., opened cosmetics or accessories) cannot be returned unless faulty.
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6. Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 3 days of delivery.
We will replace the item or issue a full refund at no additional cost.
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7. Privacy and Data Protection
Your personal data is processed in accordance with our Privacy Policy.
We collect only the data necessary to process your order and ensure secure transactions.
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8. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
While we strive for accuracy, zzyzla.com cannot guarantee that all product images or descriptions will perfectly reflect real-life products.
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9. Intellectual Property
All content on zzyzla.com (including text, images, and logos) is owned by or licensed to ELŽBIETA DANIELIŪTĖ.
You may not copy, distribute, or use any content without written permission.
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10. Governing Law
These Terms & Conditions are governed by the laws of the Republic of Lithuania.
Any disputes shall be resolved through negotiation, and if necessary, by Lithuanian courts.
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11. Contact Information
For any questions regarding your order, returns, or our policies, please contact:
ELŽBIETA DANIELIŪTĖ
Phone: +370 606 39002
Email: elzbietadanesliute@gmail.com
Website: https://zzyzla.com